Support Center

My game keeps crashing or freezing. What should I do?

Last Updated: Aug 20, 2015 11:35AM NZST
Most crashes or freezes are caused by a lack of available memory. Please restart your device and reload the game to see if this fixes the problem.

Another issue can be caused by an error with an advertisement. To resolve this issue please put your device into Airplane Mode to check if this resolves the issue.

If this does not resolve your issue please contact us by clicking on the "Contact Us" button on the upper right corner of this page.
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